The gentle art of enthusiastic complaining...
25 October 2007
Christine packed her things up in May this year... yes May and they still haven't arrived.
The movers told her it would take between 2 and 5 months. So since then she's been wearing the same suitcases worth of clothes over and over again. So I rang up and complained.
Now I think I'm a good complainer. I used to work in retail so I know what it's like to talk to rude customers... I don't ever loose my temper or get personal. It does help to be a little worked up (enthusiastic is a better term). A conversation might go like this.
"Now I don't want you to take it personally but I'm pretty frustrated right now. We were told that it would take 2 to 5 months and it's now well over that. I just don't think that's good enough. Also you guys have told us several times that our stuff has arrived or is in transit when it hasn't been.
I realise this might not be your fault personally, but I want you to understand how annoying it is not having clothes, books, kitchenware etc for 5 months. Imagine wearing one suitcases worth of clothes everyday for 5 months it gets a little repetitive. So what I want to know is what you are going to do about it? Because right at this moment I don't think your efforts have been good enough. What are you going to do to make sure we get our stuff."
You get the idea... Delivery has been arranged and the stuff arrives next week. Oh and the bloke at the movers calls me "Sir"
tags christine, shameless self promotion
Posts
Name please Sir..
Jolly Sir..?
Yes Sir.. Sorry Sir..
Ok Sir..
Yes we realise that Sir but..
Well have been trying to but..
Yes ok Sir.. I see your point Sir..
We shall endeavour to get them to you in the next week..
Its been a pleasure.. Sir..
I will be expecting your call, Thankyou Sir,
Goodbye.. Sir..
I think you've got it right Mike. "What are you going to do to make sure we get our stuff?" is a good one.
My Dad is the best at this that I've ever seen. Whether it's returning a dodgy product, or getting on an airplane, he knows how to make it happen. It's fearsome to see in action. Dooda Bain calls him a tornado. I think it's a skill I need to learn.
Well done you!! Knight in shining armor, Mike is.
Actually, he normally opts for a metro look rather than Ukrainian Eurovision style silver armour.
Jerome, Jolly is far from a metro look..
Ukrainian Eurovision.. hahaha...
MOIK. time to update.
"I realise this might not be your fault personally, but I want you to understand how annoying it is not have a blog from jolly for 5 days. Imagine reading one blogs worth of information everyday for 5 days it gets a little repetitive. So what I want to know is what you are going to do about it? Because right at this moment I don't think your efforts have been good enough. What are you going to do to make sure we get our blog."
:-P Take it lightly, i just saw its been 5 days and thought it was slightly funny..
damn.. my comment no longer stands.. >.< AND you are going to kick my ass for not blogging very often..
I am... AND for not STUDYING. There are three post now try and ration yourself ok?
pfft. music students don't have to STUDY! surely not!
hehe after my crappy exam today i do.. >.<
Well, its one of those exams you can't study for cause you have no idea what the exam will be like and what will be on it, and what format it will be in. but if i had known all those things, i would have studied for it, and done better at it..